Paratransit Service

Under the ADA, transit agencies like YCTA are required to provide demand-responsive Paratransit service that “mirrors” their fixed-route service (in terms of service times and areas). This service is a “safety net” meaning it is only for those persons who do not have the functional capability to ride fixed-route YCTA buses. The federal Americans with Disabilities Act (ADA) has specific guidelines for determining who is eligible for Paratransit.

All Paratransit riders can travel during the regular service hours, Monday through Friday, of the local fixed route bus system. Under ADA, Paratransit is only required to provide service if both the starting point and destination of the trip are located within 3/4 miles of regular YCTA fixed route, not commuter routes.  YCTA’s paratransit service is ONLY available in the City of McMinnville and the City of Newberg. YCTA paratransit service is a demand response service for which appointments must be made at least one day in advance. The fare will be $2.50 one-way.

If you believe you or someone you know may be Paratransit eligible you can request an application by calling (503) 474-4900 or in writing to YCTA, Transit Manager, 535 NE 5th Street, McMinnville, OR 97128. You can also click here to view a printable PDF of the Paratransit Application.

After YCTA receives your completed application you will receive written notification about your eligibility. An in-person interview may be required.

If you believe you qualify for Paratransit, you will be allowed service for 30 days while eligibility is determined. Once accepted, recertification will be required at least every three years.

Paratransit Requirements

Paratransit Application for Eligibility

Paratransit Appeal Process

ADA Complaint Form
ADA Complaint Form-Spanish

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