Applying for Paratransit Services

Applying for Paratransit Services

Basis for Eligibility

Paratransit is a local public transportation service for individuals who are unable to use Yamhill County Transit Area (YCTA) fixed-route services due to a disability.

The presence of a disability or a disabling health condition by itself does not make you eligible.

Eligibility is also not based on your age, income, inability to drive, or the lack of availability or inconvenience of fixed-route services.

Eligibility for Paratransit is determined based on federal guidelines established under the Americans with Disabilities Act (ADA).

To find out if you qualify, you (or someone authorized to represent you) must complete an application. If approved, eligibility must be renewed every three years.

Notification of Eligibility

It may take up to three weeks to review your completed application and, if needed, schedule an in-person interview. After this process, you will receive written notice regarding your eligibility.

While your application is being reviewed, you may use Paratransit services for up to 21 days under temporary approval.

If approved, you will be assigned one of these eligibility levels which determine your ride type:

  • Unconditional​​​
  • Conditional​​​​
  • Temporary​​

Then, after three years of services, you will need to complete a recertification process.

Application Process

STEP 1:
Apply for Paratransit Service

STEP 2:
Receive Temporary 21-day Authorization

While your application is being reviewed, you may use Paratransit services for up to 21 days under temporary approval.

STEP 3:
Receive Notification of Eligibility

You will be mailed an official letter of notification with your application status within 21 business days of your application being received. Please do not contact Yamhill County Transit during your application review.

STEP 4:
Eligibility Appeals

Applicants who are determined not eligible or who do not agree with the conditions established for their use of ADA Paratransit services may request an appeal, which must be filed within 65 days from the date of the initial eligibility determination.

Using Paratransit Services

If approved, you can schedule rides by contacting dispatch and providing all required information.

TO CONTINUE USING SERVICES

You must submit a new application every three (3) years to maintain eligibility.

Eligibility Appeal

If you do not agree with your eligibility determination, you may appeal the decision within 65 days of the initial determination. You will receive documentation with instructions on how to file an appeal with the official notice mailed to you by YC Transit.

Online & Paper Applications

You may submit your application online using the form below.

To request a paper or PDF application, choose one of the following:

To submit a printed application, mail to:
Yamhill County Transit
Tonya Manley – Eligibility Specialist
535 NE 5th Street
McMinnville, OR 97128

Please ensure all questions on the application are answered, otherwise your application will be returned to you for completion. Your responses help us understand your mobility needs and determine when regular YCTA service may be possible and when Paratransit is necessary.

Documentation from your healthcare provider or other licensed professional verifying any disabilities or disabling health conditions is required, and an in-person interview may be required to complete the eligibility review.

Online ADA Paratransit Application

Section 1.
Please read the instructions carefully before continuing to the Paratransit application
Section 2.
Is your mailing address different from your home address? *
Section 3.
Please provide the following information regarding your mobility needs
Which mobility aids will you be using during transport? (Select all that apply) *
Section 4.
Please provide the following information about your disability and/or disabling health condition(s)
What timeline is needed for ADA Paratransit service? *
In the last six months, what type of YCTA service have you used? (Check all that apply) *
I can get to a bus stop *
I can wait at a bus stop for up to 15 minutes *
I can maintain my balance while standing independently or with a mobility device *
I can get on and off the bus using the steps *
I can communicate to the driver by myself or with the help of an aid what my needs are *
How to you currently travel to your most frequent destinations? *

Section 5.
Read the statement below carefully before marking the checkbox

You must have your healthcare provider or other licensed professional fill out additional documentation certifying your disability(s) and/or disabling health condition(s). If the document is not received by YCT's Eligibility Specialist in two weeks, your application will be deemed incomplete and your 21-day complementary Paratransit service will be paused until the paperwork is received.

Section 6.
Read the statement below carefully and sign

If someone assisted the with filling out this application, please sign below and provide the following details